Trustpilot Reviews Scraper

📌 What review data can you collect from Trustpilot?

This template collects review records with Review title, Original URL, Overall rating, Rating, Date of experience, Company, Review count, and Overall evaluation. It is useful for customer-insight teams, reputation analysts, researchers, and competitive-intelligence professionals.

Data is collected from Trustpilot. Trustpilot is a consumer-review platform where customers rate companies and businesses can respond.

💰 Pricing

This template is currently free of charge and has no per-line usage fee. Octoparse plan or resource limits may still apply.

📦 Output

The current published implementation can return the following fields:

• Original_URL
• Company
• Overall_rating
• Review_count
• Overall_evaluation
• Verify_status
• Website
• Current_page
• Reviewer
• User_review_count
• Country
• Rating
• Review_title
• Review_time
• Review_body
• Date_of_experience
• Business_reply
• Business_reply_time

{
  "Original_URL": "https://www.trustpilot.com/review/www.paddypower.com",
  "Company": "Paddy Power",
  "Overall_rating": "3.8",
  "Review_count": "Reviews 6,945",
  "Overall_evaluation": "Reviewers had a great experience with this company. Consumers appreciate the user-friendly design of the site, noting that it is easy to navigate, especially when using the bet builder feature. People also value the wide array of sports and markets available, as well as the competitive odds. Furthermore, the business provides bonuses, free spins and promotions.Customers highlight the quality of the staff, describing them as helpful, polite, and informative. The support team is efficient in resolving issues, with consumers reporting positive experiences when they need assistance. The company is also appreciated for its quick payouts and for providing a secure and reliable platform for online betting.",
  "Verify_status": "√",
  "Website": "https://www.paddypower.com/",
  "Current_page": "1",
  "Reviewer": "Dan",
  "User_review_count": "6",
  "Country": "GB",
  "Rating": "5 out of 5 stars",
  "Review_title": "Amazing service from Monique",
  "Review_time": "Thursday, January 29, 2026, 10:12:50 PM",
  "Review_body": "Amazing service from Monique, who very quickly sorted a gaming issue I would highly recommend",
  "Date_of_experience": "January 29, 2026",
  "Business_reply": null,
  "Business_reply_time": null
}

🎯 Use Cases

• Build a structured review dataset organized by Company, Review title, and Reviewer.
• Compare Overall rating, Rating, Review count, and User review count across companies.
• Analyze review content through Review body and track review timing through Review time and Date of experience.
• Study company response behavior using Business reply and Business reply time.

🐙 Why Octoparse

• Ready-to-use workflow: The extraction steps for Trustpilot are already configured, so you do not need to build the scraper from scratch.
• Flexible execution: Run the ready-made task locally in the supported Octoparse environment.
• Structured, repeatable output: Results are returned as consistent rows that are easier to compare, filter, deduplicate, and process than manually copied pages.
• Verified input guardrails: The form exposes the current inputs, selectable values, and meaningful limits configured for this template.
• Practical data handoff: Review results in Octoparse and export or process them using the options supported by your Octoparse environment.

📝 Input

Complete the following fields:

• TrustPilot Place Reviews URLs (Required) — https://www.trustpilot.com/review/www.diverightinscuba.com. Up to 100,000 entries per run.
• Pagination (Optional) — Pagination. Accepted range: 1 to 100000.

🚀 How to Use

1. Open the template and select Try it or Start.
2. Complete the input fields listed above.
3. Start the task using the supported local run mode.
4. Review the output rows and export or process the structured data.

⚠️ Limitations

Results depend on what the source site exposes at run time. A listed output field can be empty when the source page does not provide that value. Input limits shown above are enforced by the template.

💡 Tips

Use specific, valid inputs and review a representative result before starting a large batch. Remove duplicate inputs when repeated records are not needed.

❓ FAQ

How does this scraper work?

The automation opens each page supplied through TrustPilot Place Reviews URLs (up to 100,000) and Pagination, moves through the available review content according to the configured controls, and writes structured review rows including Original URL, Company, Overall rating, and Review count.

What do I need to enter?

Use the fields and accepted values shown in the Input section. Only user-relevant limits and selectable options are listed.

What data does this template return?

The current output fields and a representative JSON Data Preview are listed in the Output section. Field availability can vary when the source page does not display a value.

Is this template free to use?

It is currently free of charge and has no per-line usage fee. Octoparse plan or resource limits may still apply.

Why can some output fields be empty?

Source pages do not always expose every value for every record, and layouts can vary by item, market, or current site response. The template returns a field when the current page provides it.

Can I export the collected data?

You can review the structured rows in Octoparse and export or process them using the options supported by your Octoparse environment.

🔗 Related Templates

• Google Maps Reviews Scraper — Use Google Maps Reviews Scraper to compare customer feedback and business-reputation signals from a local-business platform.
• GoodFirms Scraper (Company Directory) — Use GoodFirms Scraper to add company-directory, service, rating, and review signals to broader business research.